Frequently Asked Questions
Everything you need to know about your Oxyenergy shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small restocking fee.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our measurements for the most accurate fit.
Which payment methods do you accept?
Oxyenergy accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
Are Oxyenergy products sustainably made?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with fair-trade certified manufacturing facilities.
Can I track my package in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery's progress.